Latest survey in the telecommunications industry in the country, has rated the mobile arm of the Second National Operator (SNO), Glo Mobile, the best network.
The survey conducted by IT Edge Intelligence Unit and Next Technology recently, indicated that Glo Mobile has again emerged the best Global System for Mobile Communications (GSM) operator in the country.
The study published for the month of August and September, 2006 stated that the mobile operator which began operations two years after the other GSM operators placed first on the table with an overall score of 37 out of a maximum 45 points. Vmobile now Celtel had 33 points, MTN 31 and M-tel 24 points.
Glo Mobile’s score is an improvement on the last survey in which it had 34 points, but still finished top.
A total of nine test categories were used in assessing the performance of all the GSM companies, with Glo Mobile emerging first in all.
These included signal strength, call success rate, call drop, voice quality to downlink, voice quality to uplink, successful recharge, successful enquiry, value added services (VAS) and call centre operations, while coming second in the ninth test category, call success rate.
According to Segun Oruame of IT Edge Intelligence Unit the survey statistics were based on feedback from subscribers across the networks as well as call centre operators.
Next Technology also has a team of engineers, which monitors network signal strengths.
Globacom’s overall success in service delivery and product innovation stems from its deployment of the superior 2.5 technology.
“It is the only operator in Africa to launch its operations on the robust technology which enables the convergence of voice, data and multimedia technologies and ensures unparalleled voice clarity and low drop calls,” he said.
Noting that Glo Mobile recently announced its readiness to launch the latest telecommunication technology, the 3G network, following the successful test-run of the platform on the Glo network by Alcatel.
The 3G network will revolutionize the way data is transferred and relayed digitally, which enables a much faster transmission of data, voice, broadband internet and multimedia services over a range of frequencies, and allows customers to do video call, video streaming and high-speed mobile internet access from their 3G mobile handset, amongst others.
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