According to the management of GTB, in an email sent to customers with the subject: Scam emails in circulation, said that it has come to its notice that some “‘scam e-mails’ are being sent to our customers. The motive behind these e-mails is to gain access to customers’ Internet Banking Login details in order to defraud the customer.”
GTB also advised customers to ensure that they protect their account, hence it is important to confirm the authenticity of all e-mails with links to the Guaranty Trust Bank Internet banking page.
“To confirm this, look out for the gold padlock at the bottom right corner of the Internet banking page before you login,” GTB advised, adding that by double clicking on the gold padlock to view a window that would confirm that the page is the valid Guaranty Trust Bank Internet banking page duly registered with Verisign, an international digital certificate authority.
GTB further cautioned that in the event that the gold padlock was not found in the specified area of the Internet banking page, “please note that it is a scam and should not be responded to it.”
Just as the bank said that if customers have responded to such e-mails, kindly go to your Internet banking account via our website www.gtbplc.com, change your password immediately and inform the bank of such ‘scam e-mails.’
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