The commendations came from the upper chamber of the National Assembly, the Senate and the Consumers Rights Protection Council for what was portrayed as a bold step toward meeting the yearnings and expectations of Nigerians.
Champion Infotel recalls that the new centre gulped $6 million about N702 million and is most likely to boost the telco’s ability to process more calls, Short Messaging Service (SMS) and conference calls as well as compliment the operator’s several capacity enhancing and service quality improvement projects, of which $1 billion about N117 billion has already been budgeted for this year alone.
In their remark at the commissioning, members of the Senate Committee on Communications, led by their Chairman, Senator Sylvester N. Anyanwu, who was the special guest at the occasion said the switching centre is worthy of celebration and praised Celtel for adhering to the voice of the people.
“I am here today with my committee members to celebrate with Celtel because it is now doing what we want it to do in the area of improved Quality of Service,” he declared.
Chief Anyanwu also tasked the telco to extend this gesture to other parts of the country rather than concentrating effort in Abuja, Lagos, Port Harcourt and other big cities but also in rural communities, where the quality of service is still very much below standards.
He described the Senate and Celtel Nigeria relationship as partners in progress and promised the support of his committee for the company in its quest to raise the standards of its operations.
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