Leading financial institution, Equitorial Trust Bank (ETB), has concluded arrangements to ride on the second national operator, Globacom to deliver on its electronic-banking (e-banking) offerings.
The Executive Director (Operations) at ETB, Mr. Charles Uwaechie, gave this insight in a press statement made available to ITRealms Online at the weekend.
He said that plans have been completed for ETB to connect with Globacom, in its effort at providing seamless electronic services to its teeming customers nationwide.
This partnership, he said, will afford ETB’s customers to enjoy automated delivery of new and conventional banking products and services, stressing that a customer can access his or her bank profile either through a computer or telephone channels real time.
In addition, he said, apart from the convenience and personalization of banking hall activities that this joint venture ensures, customers could view recent transactions, print statements and transfer funds between accounts and make payments
This service, company sources said, would depend on the international submarine cable, Glo 1, which cost the national carrier $1 billion (about N148 billion).
The cable was reported to have reached the coast of Accra-Ghana and is expected to land in Lagos on or before September this year.
The 9,500-km state-of-the-art cable will enable ETB customers to have easy access to all banking services offered on electronic platforms. The deployment will be facilitated by the bank’s transition from Globus to new software, Finacle.
With this partnership, the bank will offer a clear distinction in providing quality data services through multiple and high quality direct links to various locations across the country and will enhance the bank’s branch interconnectivity with other branches and the head office. It will also facilitate ETB’s transactions with other banks and corporate organizations.
The bandwidth requirements of Nigeria and West Africa will also receive a major boost with the commissioning of Glo-1 slated for later in the year. This will guarantee dynamism in ETB. Already, the Bank has some of its branches nationwide hooked up to the Glo optic fibre which has covered most major cities in the country so much so that online transactions are consummated swiftly at the mere touch of the mouse or pad.
Mr. Uwaechie said that the linkage to the submarine cable would definitely redefine service delivery by the bank.
“This robust synergy will enhance our capacity in the provision of unparalleled customer service and care,” he said.
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