Airtel Nigeria has increased its investment profile in Nigeria from initial US$600 million to US$1 billion, about N151.8 billion within the last 18 months.
Disclosing this recently in Abuja, the chief executive officer and Managing Director, Airtel Nigeria, Mr. Rajan Swaroop, said that in order to meet the expansion needs on the network the management has to raise the investment profile for Nigeria.
Airtel, Swaroop noted, has to increase investment to meet the challenges and opportunities of the Nigerian market in the last one year and six months.
He also said that some new challenges are being discovered as the company trails the path, declaring that remain the biggest telecom market on the continent.
“As we stated on arrival, Nigeria is the biggest market in Africa, which in turn is the only telecommunications market region that is still grossly underserved,” he said, stressing that Airtel have made significant investment and are still making as the mobile operator seeks to strengthen the network it inherited, make it more robust and expand coverage especially to the rural communities.
Swaroop further said, Airtel is committed to creating jobs and employment opportunities in Nigeria, hence it retained its call centre operations in the country even as the technology exists to run the service from locations with lower costs of doing business.
Pointing out that Airtel Networks has deployed Business Process Outsourcing (BPO) for management of its network and call centres.
“In the past nine months, we have recruited additional 1,300 call centre agents, bringing the total capacity to 2,100 through our partners, Spanco and Tech Mahindra,” he said, assuring that as Airtel roll out new call centres, more young graduates would be given employment.
“We are expanding our core functions of sales, marketing and operations. That has resulted in growth opportunities for existing staff and new jobs for other experienced Nigerians. I can tell you we are attracting remarkable talents from other telecommunications companies and fast-moving consumer goods companies,” he asserted.
ITRealms Online recalls that Bharti Airtel Limited is a leading global telecommunications company with operations in 19 countries across Asia and Africa.
The company offers mobile voice and data services, fixed line, high speed broadband, Internet Protocol TV (IPTV), Direct to Home (DTH), turnkey telecom solutions for enterprises and national as well as international long distance services to carriers.
Bharti Airtel has been ranked among the six best performing technology companies in the world by BusinessWeek, even as Bharti Airtel had over 223 million customers across its operations at the end of April 2011.
Remmy NwekeITREALMS Online ... delivering news for ICT4D
3 comments:
I'm glad to hear at least one corporation in Nigeria is doing well. That place really needs an economy boost, even if only to bolster the under-performing health care services.
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Good turn! Nigeria is indeed a promising nation but it needs some assistance and investments from other countries.
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Bharti Airtel is doing very well in investing its money in stocks and exchange. This is a good news for Nigerian people. I hope that the company will continue to increase their revenues and investment properties for the betterment of the country.
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