The communications division of the Computer Warehouse Group, DCC Networks has achieved the Cisco Gold certification in West English Africa countries.
A press statement endorsed by the head, corporate
communications and marketing, Mrs. Nkechi Okpara, said the achievement of this
certification demonstrated CWG’s compliance with strict standards enforced by
Cisco Systems regarding service management, solution architecting, project
management and support capabilities, required to achieve and maintain a high degree
of customer satisfaction.
According to her, as a Gold Certified Partner; DCC would be
privileged to have high level of support and economic incentives from Cisco,
including access to best-in-class products and services, technical support,
productivity tools, online training, marketing resources, and sales promotions
which will be cascaded down to all our most valued customers and prospects.
She quoted the Cisco channel certification team as saying
that DCC met the personnel, support, and specialization requirements for
achieving Cisco Gold Certification.
“CWG has demonstrated that it is qualified to sell, install,
and support Cisco solutions in West English Africa” a letter from the team
read, adding that they are committed.
They also said that with the expertise that DCC Networks
Limited has demonstrated and look forward to a continued successful
partnership.
The General Manager, DCC Networks, Mr. Oladipo Raji
expressed delight over the new Cisco Gold status because it would translate to
more value, quality services and more offerings to CWG customers at large.
He recalled that DCC Networks has the broadest range of
expertise having achieved four advanced specializations: Unified
Communications, Routing & Switching, Security, and Wireless LAN
technologies and have also integrated Cisco Lifecycle Services into their
offerings and demonstrated a measurably high level of customer satisfaction in
each level of certification.
Computer Warehouse Group (CWG) provides technology solutions
to business problems across multiple sectors of the Nigerian economy and across
Africa. With a staff base of more than 500 and customer base spread across the
blue chips, Computer Warehouse Group has earned a reputation for dedication to
customer satisfaction.
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