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| Mrs Omobola Johnson, CommTech Minister for Nigeria |
This is
coming as government call centre will be launched in April this year.
She made
this disclosure at the just ended Social Media Week in Lagos, tagged
‘’Showcase: Technology in Governance,’’ stressing that the primary objective of
deploying a National Portal, an initiative of the Ministry of Communication
Technology in collaboration with the Ministry of Information is to create a
single point of entry for Nigerians to access government information and
services online.
The
National Portal which will be launched in March, would showcase all the Ministries
Departments and Agencies MDAs of the Federal Government of Nigeria on a single
Window portal that would enable Nigerians at the click of a button to view and
engage any desired agency of government.
Also, she
disclosed that a government Call Center with vanity number ‘’0700 CALL GOV’’ is
set for launch in April.
She
explained that the call center will facilitate enquiries, complaints cum problem
resolution where possible. In addition to helping in building a knowledge
management database and help support Servicom desks.
The
portal, Mrs Johnson she further said, was created with the latest
technology with more intuitive domain names (finance instead of fmf,
environment instead of Fme) that makes it easier for citizens to view what they
want from a single window.
The
portal currently has twenty processes and by 2015, two hundred and fifty
processes of government will be online. Twenty simple citizen facing processes
of the Ministry of Communication Technology, Education, Health, Agriculture and
Trade and Investment have already been automated on the portal for the benefit
of Nigerians.
The
Portal will be multi-featured and have collaborative channels that deliver core
content management capabilities in a single, extensible platform and will
provide a consistent approach to managing traditional and social content. It
will also have live twitter feeds and links to state government websites.
eGovernance
according to the World bank is the use by governnment agencies of informaiton
technologies (WANs, internet, mobile computing) that have the ability to transform
the relationship with citizens, businesses and other arms of government.
These
technologies can serve a variety of different ends; better delivery of
government services to citizens, improved interaction with business and
industry; citizen empowerment through access to information or more efficient
government management.
The resulting benefits can be less corruption, increased
transparency, greater convenience, revenue growth and/or cost reduction.
The Portal
will bring government closer to the people by improving access of citizens to
accurate, timely and relevant government information; as well bring government
closer to the people by making available government information and government
services for the benefit of Nigerians.
The
Ministry of Communication Technology has already designed new standardized and
secure web templates and guidelines that conform to global web and security
standards for MDAs to adopt in the re-design of their websites before the
launch. Thus all MDAs of Government will be mandated to migrate before December
2014 to the new security and design standards.
The
National Portal has several key benefits which includes improved access to
government information for citizens and improved efficiency in the delivery of
government services to the citizenry.
Reiterating
the role of the new Ministry of Communication Technology, Mrs Johnson stressed
that the creation of the Ministry resulted in a better focus on the ICT
industry and egovernance. She added that though egovernance was already
happening, but in silos. Government had publish and inform websites of 420 MDAs
(not standard, not updated regularly).
Nigerians
she disclosed, could get Customs HS Codes, NIPOST post codes, file for passport
issuance, register for exams and check exam results online via JAMB.
"But the
National portal with a single window will have all that and more," she said.
She
disclosed that processes like the Evaluation and Accreditation of Certificates,
School Inspection Report, Registration of a Trademark, Registration of an
Industrial Design, Registration of a Patent, Application for Product
Certification, Application for SONCAP Certificate, Web-based Drug
Authentication, Application for full registration of drugs, Farmers registration,
Mega suppliers / distributors of fertilizer registration, Registration of seed
importing and exporting companies and Application for non-commercial spectrum
license are near completion for automation on the National Portal.
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