Concerned with the avalanche of enquiries on
electronic mails demanding some changes in Personal Identification Numbers (PIN)
of customers, Zenith Bank plc, Thursday raised an alarm, warning customers to
be wary of such emails.
ITRealms, learnt
that Zenith Bank was overwhelmed by the number of customers reporting on these
fraudulent mails to customers.
In an alert to customers, made available to ITRealms Thursday, 28 March, 2013, Zenith
refuted the purported emails coming from them.
These emails, Zenith officials said, usually ask the
customers to provide information such as Internet banking code, password, email
address, email password, phone number, Automatic Teller Machines (ATM) Card PIN
among others.
“Please note that Zenith Bank will NEVER request any update
and/or personal banking details via email. Consequently, please DISREGARD all
such emails as these are 'phishing' mails that may be used to defraud you,”
part of the alert read.
And to help keep customers’ online banking experience completely
worry free, Zenith advised them not to trust links in an email and as such DO
NOT CLICK on them; Never give out personal information upon email request and personally
type the web address for any site you want to visit on the web browser rather
than clicking on a link sent through an email.
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