As the Internet Corporation for Assigned Names and Numbers
(ICANN) commenced in the city of Los Angeles, the body has appointed Allen
Grogan as Chief Contract Compliance Officer (CCCO), reports ITRealms.
Mr. Grogan, ITRealms
learnt would oversee Contract Compliance and Safeguards and will report
directly to President and Chief Executive Officer, Mr. Fadi Chehadé, thus
becoming a member of ICANN’s Global Leadership Team. Grogan has served as ICANN’s Chief Contracting
Counsel since May 2013.
According to Chehade, “Expanding the domain name space as we
are doing through the New gTLD Program requires that we continue to align our
operational capabilities with the demands imposed by 1300 new Registry
Agreements.” Stressing that Allen’s expertise would add value to the excellent
operational capabilities of current team a deeper level of legal experience and
analysis.
ITRealms gathered
that Allen Grogan has negotiated and implemented the new gTLD agreements, and
has more than 30 years of experience as a lawyer specializing in technology and
the Internet.
In addition, his experience and knowledge of the contracts
related to the new generic Top Level Domain (gTLD) programme will serve the
team well in grappling with compliance issues related to the safeguards and
ICANN’s Public Interest Commitments.
The workload of ICANN’s contractual compliance team has
increased remarkably. From August 2013 to August 2014, 36,732 informal
complaints were filed against registrars, while 853 informal complaints were
filed against registries. During the same period, 72 formal complaints were
filed.
Maguy Serad, ICANN’s Vice President for Contractual
Compliance since 2012, will remain in her role and report to Grogan. During her
tenure, Serad has successfully scaled and expanded the team, making it an
effective global department.
“She has operationalized our compliance capabilities in a
way that embraces growth” says ICANN President.
For Grogan “Under Maguy’s leadership, the Contractual
Compliance team has done an outstanding job building a sustainable foundation
for the future. We now want to build on that foundation in the most efficient
and comprehensive manner possible.”
Grogan will also be exploring ways that ICANN can work with
others to help safeguard registrants and the global Internet community in ways
that may go beyond pure contractual enforcement.
Further, the Director, Global Media Affairs at ICANN Mr. Brad
White quoted Chehade as saying that a newly created position of Consumer
Safeguards Director will also report to Grogan, and focus specifically on
implementation of those ICANN contract safeguards directed toward protecting
consumers.
“Today, we have 21 staff members, spread over three hub
offices. We are now able to offer 24 hour support in nine languages. Our next
step is to begin building a broader compliance vision that will serve us well
in our mission of providing public benefit,” he said.
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