Konga.com, Nigeria’s largest
online mall, has said the newly unveiled Mercury, a
software-as-a-service (SaaS) logistics management system will enable logistics,
courier companies and their customers to track the exact location and status of
their orders online, ITRealms
reports.
The Director,
Distribution and Fulfilment of the company, Wale Adisa, disclosed that Mercury will employ basic hardware requirements of
computers, printers, handheld scanners and will enable businesses to migrate
from having to capture data manually, to a fully automated process guaranteeing
better data fidelity. According to him, the
launch of Mercury is in line with konga’s mission to be “the engine of trade
and commerce in Africa,” as it will facilitate the growth of logistics business
in the country.
“Mercury’s robust track and trace system will allow for the
full visibility of parcels and make for increased customer satisfaction, whilst
facilitating automated cash reconciliation and reduced operational costs. With
Mercury, these logistics businesses will have fewer issues to contend with,” he
said.
He went further to say that Mercury
is available free of charge with no conditions, constraints or limitations; he
however mentioned that interested logistics companies must be NIPOST approved,
adding that interested companies should
visit www.mercury.ng/ for more information
on how to sign up for Mercury, ITRealms
learnt.
The Chief Executive Officer of the company, Sim
Shagaya, who made the announcement recently, revealed that Mercury was created
by Konga’s Technology and K-Express teams. He said that Mercury evolved from Konga’s
previous ‘Kollect’ Track and Trace’ logistics and transportation platform.
“There are
many small and large logistics companies today serving sellers on the Konga
marketplace. Beyond this, there are hundreds of logistics companies that are
licensed by NIPOST to do parcel delivery across Nigeria. As we engaged with
them, we found that one consistent complaint these companies have, is an
absence of a robust track and trace system. We decided to extend the
proprietary technology we had built for KExpress and make it broadly available
to all logistics companies - large or small - that need it, ” he concluded.
Cyriacus Nnaji
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