….As Airtel wins Customer Service Operator of the Year
The Chief Executive Officer and Managing Director of Airtel
Nigeria, Mr. Segun Ogunsanya, has been named the Telecoms CEO of the Year,
reports ITRealms.
The organizers of award, Nigeria Telecoms Awards said Mr. Ogunsanya
was honoured, at the weekend, at a colourful ceremony that attracted several
dignitaries including the Minister of Communications, Barr. Adebayo Shittu; the
Executive Vice Chairman of the Nigerian Communications Commission (NCC), Prof.
Umar Danbatta and the Ooni of Ife, Oba Enitan Adeyeye Ogunwusi to name a few.
The event, which held at the MUSON Centre in Onikan, Lagos, saw
Airtel coasting home as the best Customer Service Operator of the Year.
Ogunsanya was named Telecoms CEO of the Year in recognition
of his outstanding contributions to the development of the sector while Airtel
was adjudged the Customer Service Operator of the Year for its consistency in
its quest to providing exceptional service experience to telecoms consumers.
The Minister of Communications, Barrister Shittu presented
the Telecoms CEO of the Year award to the Airtel CEO while the Acting DG, National
Information Technology Development Agency (NITDA), Dr. Vincent Olatunji handed
out the Customer Service Operator of the Year Award to Ogunsanya.
Ogunsanya is an Engineer and a Chartered Accountant by
profession with over 26 years’ experience garnered across multiple geographies,
organizations and diverse sectors such as telecoms, consulting, Banking and
Fast Moving Consumer Goods (FMCG).
He joined Airtel Nigeria in 2012 and has re-positioned the
company to become profitable and the 2nd largest telecommunications company by
revenue, serving over 30 million customers.
ITRealms recalls that in February 2016, he was elevated and
appointed Chief Executive Officer and Managing Director for Airtel’s operations
in Nigeria and Ghana, with responsibility for accelerated growth and overall
profitability across the two West Africa cluster countries.
Mr. Ogunsanya joined Airtel from The Coca-Cola Company,
where he started his career in Finance and gradually transitioned into senior
leadership roles with the various bottling operations of The Coca-Cola Company
across diverse markets and countries in Africa. In his last stint as the
Managing Director and CEO of Coca-Cola Hellenic Bottling Company in Nigeria,
the first African to be appointed, he was responsible for over $1bn revenue
operations annually.
He was also the CEO of the Kenya operations for Coca-Cola
Sabco, where he was instrumental in successfully turning around the business.
Prior to this, he worked with Ecobank Transnational where, as the Managing
Director of Retail Banking for Africa, he was responsible for the operations
across 28 countries.
Apart from manufacturing and banking, Mr. Ogunsanya has
consulting experience having worked with Arthur Anderson & Co in Nigeria
where he was involved in Audit, Tax Advisory, setting up new businesses and
profit improvement services.
The Nigeria Telecoms Awards is rated by telecoms pundits as
one of Nigeria's most prestigious Telecom performance evaluation ceremonies.
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