The
iSON Business Process Outsourcing (BPO) has
disclosed the latest addition to its growing portfolio of clients is MTN Rwanda,
effective August 1, 2016, reports ITRealms.
Founder
and chairman, iSON Group, Mr. Ramesh Awtaney confirmed this to ITRealms, saying
they are delighted to work with MTN Rwanda and look forward to a rewarding
relationship with the company.
“iSON
has maintained its dominance in delivering cost effective outsourcing solutions
that enable its clients to offer optimum service levels and an enriched and
seamless customer service experience,” Awtaney said.
iSON, he said, has
continued to lead in call center outsourcing in Africa and its footprints across
the world, stressing that over 10,000 employees across the 14 countries where
it operates, enables clients to focus on growing and developing their key
business mandates.
iSON BPOs
involvement in Rwanda, he said, is part of iSON’s continuous focus on Africa to
create job opportunities for local talent and provide platforms for
professionals to grow their careers.
“iSON BPO has been
present in Rwanda since 2012 and has been able to successfully create jobs for
over 200 local talents,” the chairman said.
The Global Chief
Executive Officer (CEO) at iSON BPO, Mr. Pravin Kumar was also quoted in a
press statement made available to ITRealms as saying that iSON Group’s journey
in Africa has been very rewarding in the last 5 years.
“It has grown from
a staff strength of 10,000, with around 9,950 local employees in 5 years. It is
a record of sorts for any company in this space. iSON follows the philosophy of
taking IP & Jobs to people rather than bringing people to IP & Jobs. iSON
is very impressed with the capability of available local talent and grooming
them for their growth & up skilling them to be ready to contribute to the continent’s
growth is the core of iSON’s strategy. iSON is especially impressed with the
talent and working environment in Rwanda during it’s last 3 years presence and
salutes the vision & execution of the President of Rwanda,” Kumar pointed
out.
ITRealms recollects that in Nigeria, iSON has become the leading IT and ITeS provider
with an over 5000 staff: representing over half of its staff strength in
Africa. The robust BPO services
infrastructure is built on global delivery framework to deliver voice,
non-voice and other knowledge process outsourcing (KPO) services through local
presence and on-shore/remote support, leading to superior customer experience,
highly satisfied customers and growth in business.
Remmy Nweke/ED, Ops
ITREALMS ... everything news digitally!
4 comments:
E-commerce transactions have long taken over brick and mortar business houses, and boundaries have disappeared as our Planet has become a common hub for all types of monetary transactions and service provisions.RPO recruitment process outsourcing
Collaboration gives more strength and stability towards a company. Call Center Outsourcing is really doing good in terms of handling the clients and giving the customer services. Working with them also helps a company to focus on the other departments.
Whilst we obtained in your internet record nevertheless including attention just a little contact submits. Good way of possible, We're book-marking throughout a time period discover variations determine spgs method upward. third party verification companies
It really pleased my curiosity. For people who wish to boost their rankings then philadelphia SEO agency is the best option to choose. Everything is taken care of by specialists there. They will certainly supply electronic marketing techniques. They will certainly aid you with their professional optimization team as well as professional material copywriters.
Post a Comment