The Turkish Airlines is now offering "eXPhone"
service for an uninterrupted communication during the flight, reports ITRealms.
Turkish Airlines, ITRealms gathered is the Europe’s Best
Airline for the sixth consecutive years, said the revolutionary service, will
redefine flight experience for its customers across the its over 200
destinations while on board.
As an extension of Wi-Fi and live TV availability on its
Boeing B777 and Airbus A330 aircrafts, Turkish Airlines said it is being
enabled through the initiative to offer a mobile internet connectivity by
eXPhone to its guests.
Passengers on Turkish Airlines will begin to enjoy the
service commencing from April 2017.
“By using this service, passengers will be able to send text
messages (excluding voice messages), check their e-mails and browse internet
(including social media platforms) with their own mobile phones,” the airline
said in a statement.
According to the airline, the stages of the process for the
usage of the service are two-pronged.
“First, the cabin crew will make an announcement to inform
the passengers about the service’s current availability for on-board use, after
the take-off.
“Second, provided that the “Data Roaming” mode is activated
on passengers’ mobile phones, the exPhone service will automatically run, which
will be used till the flight is ready for landing.”
The airline also confirmed that the service has been tested
to offer communications service that allow its passengers to run their
businesses and exchange communication with relatives and friends while
on-board.
“The eXPhone service, which is offered
in close cooperation with Panasonic and AeroMobile, has successfully been
tested on-board during a flight with the participations of our relevant
authorities, via one of our cabin attendant’ mobile phone.
“The eXPhone service will be billed by the passengers’
mobile phone operators, and the prices will vary depending on their individual
roaming contracts. Passengers may find the details of this service in Turkish
Airlines’ inflight magazine, SkyLife.”
Turkish Airlines has always been at the forefront of
deploying technology to offer improved flight experience for its customers.
In December, 2016, the airline selected Panasonic Avionics
Corporation’s (Panasonic) advanced eX1 inflight entertainment and
communications (IFEC) system and Global Communication Services for its new
fleet of narrow body aircraft.
The eX1 solution is an advanced narrow-body IFE system. Its
uncompromising industrial design, high-definition display technologies and high
fidelity audio create a home theater atmosphere that draws passengers into an
immersive entertainment experience.
The system will include Panasonic’s unique Passenger Data
Integration (PDI) service, which will allow Turkish Airlines to add higher
levels of personalisation to its inflight experience.
The PDI will also allow Turkish Airlines to seamlessly
recognize the travel preferences of their guests and recommend content,
services and amenities specific that will enhance their experience both in
flight and in their destination city.
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