In line with its ambition to take
e-commerce in Nigeria to the next level, ensure same day delivery to its
teeming customers and accommodate first rate merchants, Konga, Nigeria’s
e-commerce giant, is set to roll out two mega warehouses in Abuja and Port
Harcourt next month.
The Abuja warehouse which is
centrally located and about 78,000 square feet in size will serve the Northern
region while that of Port Harcourt which is about 147,000 square feet will
function as a major hub for the South/South and South Eastern parts of the
country.
While the newly refurbished warehouse
in Lagos is expected to serve Lagos and other Western states, new warehousing
facilities are also being developed in Owerri, Enugu, Ibadan and Uyo to bring
the Konga brand closest to customers and merchants as it plans to roll out same
day delivery and relaunch Pay On Delivery
in major cities.
Described as the first of its
kind on this side of the Atlantic, the warehouses have been certified by global
IT warehousing/logistics agencies as best in class in Africa and equipped with
state-of-the-art security, automation and Cloud infrastructure.
Both warehouses, highly secure
structures and comprehensively insured by a leading insurance company, will
provide much-needed and in demand storage spaces for Konga’s growing merchants,
enabling these partners who sell on Konga’s platform to stock their goods for
instant access and order fulfilment to customers.
In addition, the warehouses will
go a long way in helping Konga carry out physical inspection of product
quality, achieve same day delivery and meet global standards in e-commerce.
Chief Executive Officer (CEO)
Online, Nick Imudia noted that the set-up of the warehouses and upgrading of
our technologies some of the many innovative strategies the company is
unveiling to uplift standards in the e-commerce sector.
“At Konga, we are passionate
about customer satisfaction. With these warehouses in Abuja and Port Harcourt,
our customers will enjoy the added luxury of same day delivery of their items
irrespective of their locations within the regions. For our merchants, it is
also a chance to take advantage of greater storage capacity for their goods and
products, allowing them to do larger volumes and grow their business.
“We are constantly working round
the clock behind the scenes to set new standards and raise the bar of service
excellence in the e-commerce industry. Some of our innovations and world-class
strategies are gradually being unveiled and these massive warehousing
facilities are one of such innovations. More of them will be unveiled in August
and the coming months,” he enthused.
Widely renowned for genuine
products, secure payment options and swift delivery, Konga is keen to revolutionize
the e-commerce space in Nigeria and beyond - a factor that has seen
the new management of the company working hard behind the scenes to leverage
its composite structure and fusion of online and offline in ensuring an unprecedented
level of world class customer experience, improved standards and growth in the
Nigerian and African e-commerce eco-system.
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