The managing director of Ecobank Nigeria, Mr. Patrick
Akinwuntan has apologized to customers over disruptions that occurred due to
upgrade of core banking and online banking platforms, reports ITREALMS.
The bank MD in a letter to Ecobank customers in Nigeria
and made available to ITREALMS, he expressed excitement for the support during
the time and of these upgrade.
“During the period our ATMs, Cards, and Mobile App were
available for use, however, we experienced some post migration issues which
affected transfers in and out of the bank and have now been mostly resolved,”
he said.
Akinwuntan also said “Once again, I apologise for any service
hitches experienced dueinf the upgrade and appreciate your commitment and
partnership with Ecobank.”
Chuks Egbune/GEE
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