The AfriGlobal Insurance Brokers has formally launched an Insurtech Digital portal tagged AfriCover247, reports ITREALMS.
“The App also enables reporting of claims and processing up to payment of claims,” he said.
ITREALMS gathered that Afriglobal commenced this project shortly before the Covid-19 pandemic started.
“Then came the lockdown which paralyzed business activities all over the world,” he said, stressing that it was only those whose technological infrastructures permitted operations from out of the office, were the only ones that reaped from the lockdown, maintaining that “To all others, it was a big disaster.“
According to him, the insurance industry in Nigeria was one of the worst hit, given that they were still trailing behind on digitization of operations.
“For us in Afriglobal, the experience further made us to commit more efforts and resources not only to ensure the completion of the project, but even to go for a very high-tech customer friendly platform,” he said.
The result, he said saw to the AfriCover247 which spanned over 2 years, and “It took us so much time because we were resolute to getting it right.”
He pointed that AfriCover247 is the first of its kind across application in the insurance industry in Nigeria.
“In terms of simplicity, user friendliness and vastness, Africover247 is a one-stop shop for all insurance services,” he declared, pointing out that the insurance industry in Nigeria has woken up to the challenge and reality exposed by Covid-19Pandemic and the attendant lockdown.
“It is gratifying to say that Afriglobal has scored another first as anybody anywhere in the globe can buy insurance and report claims via Africiver247,” he asserted, assuring “you can now buy insurance, have your policy documents delivered within few minutes as well as report and have your claims settled.”
Also speaking, the Managing Director of Zulfah Group, the technical partners to AfriCover247, Mr. Rasheed Abayomi, said the portal is very user friendly and has potential to change the insurance landscape in the country, because it has an offer for all including individuals of all demographics, corporate organization and technology-based companies.
He listed some key features of AfriCover247 to include chat box, administration, API adaptability, user experience benefits, loss report, claims processing and payment.
“Forms and applications can be easily imported into the application and files uploaded in a variety of format using drag and drop,” he said, just as the customer-centric platform has been designed to enable users report their insurance claim from the comfort of their room and have same processed irrespective of normal working days disruptions in addition to relevant security in place.
He urged for download of AfriCover247 app, with support lines even on social media.
Remmy Nweke/DoP
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