" ITREALMS: Taraba raises ECC to 25 nationwide - ITREALMS

Wednesday, March 16, 2022

Taraba raises ECC to 25 nationwide - ITREALMS

The Taraba State's Emergency Communications Centre (ECC) joined the existing operational centres in 23 states of the Federation and the Federal Capital Territory (FCT) to raise the number to 25 centers, reports ITREALMS.
These ECCs, ITREALMS gathered are currently located in the FCT, Adamawa, Imo, Enugu, Ondo, Oyo, Kwara, Plateau, Ogun, Kano, Katsina, Ekiti, Cross River and Edo. Others are Kaduna, Akwa Ibom, Anambra, Benue, Kogi, Bauchi, Osun, Zamfara, Kebbi and Gombe States.

Director, Public Affairs at NCC, Dr. Ikechukwuy Adinde in a press statement available to ITREALMS, noted that it was in continuation with its vision and strategy to ensure promptness, effectiveness and efficiency in the handling of emergency call services through the Emergency Communication Centres (ECC), the Nigerian Communications Commission (NCC) has embarked on the deployment of Computer Aided Dispatch (CAD) solution.

This, he said, would bolster the capacity of emergency response agencies.


Adinde explained that to further modernize the centres, the NCC initiated the deployment of CAD for the response agencies. 

He said, NCC has deployed CAD system to the commands of six response agencies including the Nigerian Police Force (NPF), Federal Road Safety Corps (FRSC), Nigeria Security and Civil Defence Corps (NSCDC), States Emergency Management Agency (SEMA), as well as in Ambulance and Fire Service operations in seven states.

The seven states that have benefitted from the deployment of the CAD equipment to transform and upgrade their ECCs into an Internet protocol-based facility are Ogun, Cross River, Enugu, Kwara, Kano, Adamawa and FCT. The Commission plans to upgrade the remaining operational ECCs soon.

He further said that on March 9, 2022, the Commission carried out the successful trial calls to test the effective implementation of the supply, installation and integration of the CAD system for Ambulance Service in Abuja, FCT for the recently-launched National Emergency Medical Services & Ambulance Systems (NEMSAS) of the Federal Ministry of Health.

In a remark on the CAD deployment, the Executive Vice Chairman (EVC) of NCC, Prof. Umar Garba Danbatta, said the Commission will continue to modernize the ECCs from time to time to keep it effective and to respond appropriately to the dynamics of emergency cases, in keeping with its objective of enhancing security of lives and property in the country.

“Over the years, the Centres have been transforming lives and helping many citizens to survive emergencies and other life-threatening circumstances through instant dispatch of emergency calls received to Emergency Response Agencies (ERA). This intervention has had very positive impact on the lives of Nigerians,” Danbatta said.

The CAD is an automated dispatch software solution deployed for the seamless transmission of calls from the ECC to the relevant ERAs via the click of a button on the Call Agent’s System.

The Nigerian Communications Commission established the EEC project in 2005 in deference to Federal Executive Council directive. The Commission has also taken the establishment and effective operations of the Centres across the country as a matter of priority in keeping with Sections 107 (3) A and B, of the Nigerian Communications Commission (NCA) 2003.

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