Frequently Asked Questions on harmonised shortcodes - ITREALMS

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Q: What is the harmonisation of Shortcodes?
Ans: in succinct terms the harmonisation of shortcodes entails making the common
shortcodes utilised by customers to be uniform across all networks. 

For instance, the code for recharging a line can be used across all mobile networks for the same function.

Q: Do I need a special code to activate the shortcodes?
Ans: No


Q: Do the respective network codes automatically become inactive?
Ans: Both shortcodes will run concurrently for one year after which the old codes will
become inactive.


For more information, please contact your service provider.


Courtesy: ALTON - Association of Licensed Telecom Operators of Nigeria.

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