ALTON confirms damaged submarine cable along West Africa causes service disruption - ITREALMS

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The Association of Licensed Telecommunications Operators of Nigeria (ALTON) has confirmed to ITREALMS that damaged submarine cable along the West Africa coast caused the service disruptions on Thursday.

A press statement from ALTON signed by its chairman, Engr. Engr. Gbenga Adebayo and Executive Secretary, Mr. Gbolahan Awonuga late Thursday affirmed cable cut and therefore wished to inform the general public on behalf of some members of the association that some subscribers may be experiencing challenges with accessing data services and low Internet speed.

“This is due to the impact of multiple damage to the International undersea cables across East and West Africa coast line which occurred sometime today 14:03:2024 outside the shore of Nigeria,” they said.

In addition, ALTON said that this unfortunate development has impacted on data and internet service delivery by some of its members.

“We highly regret any inconveniences caused by the damage to the submarine fibre optics cable in the international waterways.

“We wish to assure the users of Communication services that repair process is ongoing by the responsible international service providers and services should be fully resolved soonest.

“On behalf of our affected members, we offer our apologies for all inconveniences arising from the impact of the damage and resulting outage.

“We seek for your continuous understanding,” they submitted.

Chuks Egbune/Editor

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